FAST, PRACTICAL

and effective communication

MISION

Be a state strategic partner for the transformation of services in a digital society.
Be an Innovative company that facilitates the competitiveness of ICE Group, by becoming the strategic partner for the public sector and its companies.

VISION

HISTORY

OF RACSA

We have more than 90 years of history in telecommunications in Costa Rica. For decades we have been transforming into a first-class technology services company, with solutions focused on the public, business and residential sectors.

HISTORY OF

INTERNET IN COSTA RICA

In 1994 RACSA inaugurated the commercial Internet service, to expand the technological and
information possibilities between companies, facilitate access and allow the rapid exchange of
updated information.

Ten years ago, a new challenge was started, which consisted of expanding the service to the
personal and residential sector.

Since its inception to date, the growth of the Internet service in Costa Rica has experienced a
constant growth of more than 10% per year, facilitating immediate reach and penetration to the
market for information and service providers towards potential clients. All, in a very dynamic and
cost efficient way.

WORLD’S

INTERNET HISTORY

The beginning of the Internet goes back to the 60s. It was born with the idea of becoming a global broadcasting tool, a mechanism to disseminate information and a means for collaboration and interaction between people and their computers, regardless of their geographical location.

Internet today is already one of the most significant developments in the field of research and information infrastructure.

SOCIAL

CORPORATE

RESPONSIBILITY

Alignment with Sustainability is our line of action

RACSA has the alignment that defines the Corporate Social Responsibility Policy of the ICE Group. Likewise, the Sustainable Development Goals (SDGs) are linked to their mission and vision, in the objective 11 Sustainable Cities and Communities Applicable to two of the fundamental issues of social responsibility, RACSA develops what concerns Governance and the Environment.

Governance

This is the fundamental subject of Social Responsibility, which allows RACSA to take responsibility for the impacts of its decisions and activities and to integrate, through processes and structures for decision-making in the economic, social and environmental spheres at all levels, the company.

MANAGEMENT

POLICIES

Radiográfica Costarricense S.A. (RACSA) innovative company of the ICE Group dedicated to commercialization and installation of specialized services and infocommunications systems and the technological partner par excellence of the Public Sector and its companies. The General Management of RACSA considers and declares as its Management Policies the following:

QUALITY

Achieve full customer satisfaction through strict compliance with the contracted requirements, maintaining a high level of innovation in the development and provision of services with an efficient process approach and a permanent system of continuous improvement.

OCCUPATIONAL SAFETY AT WORK

Provide safe working conditions for employees complying with the applicable requirements and defining controls for the mitigation of occupational safety risks at work.

ENVIRONMENT

Carry out our work in harmony with the environment, ensuring environmental aspects and complying with the applicable provisions of the local legislative framework.

BOARD

OF DIRECTORS

hazel

Sra. Hazel Cristina Valverde Richmond

President

gabriel

Sr. Gabriel Gerardo Víquez Jiménez

Vicepresident

Hans Jiménez

Mr. Hans Jiménez Láscarez

Secretary

Jose Retana

Mr. José Antonio Retana ReyeM

Treasurer

Agner Paniagua

Mrs. Agnes Paniagua Cubero

Vocal

VIGILANCE

COMITEE

hissell

Mrs. Hissell Mayorga Quirós

max

Mr. Max Boza Calvo

cynthia

Mrs. Cynthia María Chaves Víquez

Senior

Management

Mr. Francisco Calvo Bonilla

RACSA General Manager

Graduated in Business Administration and Msc in Finance, both degrees from the Instituto Tecnológico de Costa Rica.

Mrs. Suzeth Rodríguez Solís

Operations Director

Bachelor in Systems Engineering and Bachelor of Business Administration with an emphasis in Management from the International University of the Americas. It has certifications in ITIL 3, COBIT 5, as well as certifications of doinGlobal and the University of Salamanca on Smart Cities and Smart Cities.

Mrs. Patricia Chavarría Lizano

Finance Administrative Director

Has a degree in Business Administration from the Universidad Hispanoamericana. She is also a lawyer and notary graduated from Universidad La Salle.

Mrs. Illiana Rodríguez Quirós

Legal Advisor

Attorney at law from the University of Costa Rica (UCR). Her thesis on the Illicit Reproduction of Software was approved with distinction and recommended to be published by the UCR.

Mr. Marco Meza Altamirano

Commercial Director

Computer Systems Engineer, he also holds a Bachelor of Networks and Telematics Systems, from Universidad Latinoamericana de Ciencias y Tecnología (ULACIT).

Mr. Gustavo Morales Chacón

Director of New Businesses and Innovation

Computer Engineer from the University of Costa Rica, PMP certificate from the Project Management Institute and Master in Information Systems from the Technological Institute of Costa Rica. He has 28 years of experience, both in private companies and in the public sector and since 2015 he had worked in RACSA as head of the Projects Department.