{"id":3707,"date":"2025-04-10T23:34:39","date_gmt":"2025-04-11T05:34:39","guid":{"rendered":"https:\/\/www.racsa.go.cr\/blog\/?p=3707"},"modified":"2025-04-10T23:51:08","modified_gmt":"2025-04-11T05:51:08","slug":"horario-semana-santa","status":"publish","type":"post","link":"https:\/\/www.racsa.go.cr\/blog\/horario-semana-santa\/","title":{"rendered":"Horario Semana Santa"},"content":{"rendered":"\n<p>Compartimos nuestro horario especial que estar\u00e1 vigente durante la <strong>Semana Santa<\/strong><\/p>\n\n\n\n<p><strong>Atenci\u00f3n al p\u00fablico en Edificio Central y Almac\u00e9n de Colima, Tib\u00e1s: <\/strong>Del 14 al 18 de abril no se ofrecer\u00e1 atenci\u00f3n al p\u00fablico.<\/p>\n\n\n\n<p><strong>Gesti\u00f3n Comercial (Ventas &#8211; Servicios Empresariales y hogar):\u00a0<\/strong>de lunes a viernes, de 7:00 a.m. a 4:36 p.m.<\/p>\n\n\n\n<p><strong>800 NEGOCIO\/800-6346246 Mesa de Servicios Especializados: <\/strong>mantendr\u00e1 monitoreo de servicios e incidentes, as\u00ed como guardias y protocolos para garantizar la continuidad de los servicios en horario 24\/7.<\/p>\n\n\n\n<p><strong>800 NEGOCIO\/800-6346246 (Opci\u00f3n 2-Soporte t\u00e9cnico para Internet 5G): <\/strong>el 11 de abril de 8:00 a.m. a 10:00 p.m. Del 14 al 16 de abril de 7:00 a.m. a 7:00 p.m. Del 17 al 18 de abril de 8:00 a.m. a 5:00 p.m. Del 19 al 20 de abril de 7:00 a.m. a 7:00 p.m.<\/p>\n\n\n\n<p><strong>L\u00ednea de atenci\u00f3n de Espacios p\u00fablicos conectados-Zii para todos (FONATEL 2258-9777).<\/strong>&nbsp;Brindar\u00e1 atenci\u00f3n de consultas e incidentes en horario 24\/7, al 2258\u20139777.<\/p>\n\n\n\n<p><strong>L\u00ednea de Atenci\u00f3n de Servicios al Ciudadano (1311):<\/strong>\u00a0del lunes 14 al mi\u00e9rcoles 16 de abril de 6:00 a.m. a 10:00 p.m. El viernes 11, jueves 17 y viernes 18 de abril de 8:00 a.m. a 5:00 p.m. El s\u00e1bado 19 y el domingo 20 de abril, de 8:00 a.m. a 10:00 p.m.\u00a0<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>L\u00ednea de atenci\u00f3n para tr\u00e1mites en la Direcci\u00f3n General de Migraci\u00f3n y Extranjer\u00eda (DGME), 1311<\/strong>: del lunes 14 al mi\u00e9rcoles 16 de abril, de 7:00 a.m. a 6:00 p.m. El viernes 11, jueves 17 y viernes 18 de abril no laborar\u00e1. El s\u00e1bado 19 de abril de 9:00 a.m. a 2:00 p.m.<\/li>\n\n\n\n<li><strong>L\u00ednea de atenci\u00f3n de Receta Digital (2287-0606).\u00a0<\/strong>del lunes 14 al mi\u00e9rcoles 16 de abril de 7:00 a.m. a 5:00 p.m. El viernes 11, jueves 17 y viernes 18 de abril, no se laborar\u00e1.<\/li>\n\n\n\n<li><strong>SICOP atenci\u00f3n de proveedores y servicios de firma digital: <\/strong>las oficinas permanecer\u00e1n cerradas toda la semana, regresando a laborar en horario habitual el lunes 21 de abril. El viernes 11 de abril no se ofrecer\u00e1n servicios. Los d\u00edas 14, 15 y 16 de abril la atenci\u00f3n de ambos servicios ser\u00e1 \u00fanicamente por medio de correo electr\u00f3nico en horario de 7:00 a.m. a 4:36 p.m.\u00a0El jueves 17 y viernes 18 de abril no se laborar\u00e1.<\/li>\n<\/ul>\n\n\n\n<p>Atenci\u00f3n de proveedores: <a href=\"mailto:Consultas@sicop.go.cr\">Consultas@sicop.go.cr<\/a> En caso de incidentes: <a href=\"mailto:Call-center@sicop.go.cr\">Call-center@sicop.go.cr<\/a><\/p>\n\n\n\n<p>Firma digital: <a href=\"mailto:Firmadigital@sicop.go.cr\">Firmadigital@sicop.go.cr<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>L\u00ednea de atenci\u00f3n Crear Empresa y Factoreo: <\/strong>el 11 de abril de 8:00 a.m. a 5:00 p.m. Del 14 al16 de abril de 6:00 a.m. a 10:00 p.m. Del 17 al 18 de abril de 8:00 a.m. a 5:00 p.m.\u00a0Del 19 al 20 de abril de 8:00 a.m. a 10:00 p.m.\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Servicios de la Plataforma Tramite \u00a1YA!<\/strong><\/p>\n\n\n\n<p><strong>1-Factoreo Digital<\/strong>: el servicio Factoreo Digital continuar\u00e1 en funcionamiento para la recepci\u00f3n de tr\u00e1mites nuevos, sin embargo, la aprobaci\u00f3n de cesiones de facturas por parte de las Instituciones P\u00fablicas, ser\u00e1n atendidas seg\u00fan la disponibilidad de personal en cada instituci\u00f3n.<\/p>\n\n\n\n<p><strong>2-CrearEmpresa:\u00a0<\/strong>los tr\u00e1mites que ingresen en la plataforma a partir del 11 de abril y durante Semana Santa ser\u00e1n atendidos por el Registro Nacional a partir del lunes 21 de abril 2025.<\/p>\n\n\n\n<p><strong>3-TDCar:\u00a0<\/strong>durante el feriado del 11 de abril y Semana Santa el servicio TDCar estar\u00e1 funcionando con normalidad. Sin embargo, la atenci\u00f3n de los tr\u00e1mites ser\u00e1 seg\u00fan la disponibilidad en DEKRA (17, 18 y 19 de abril permanecer\u00e1n cerrados).<\/p>\n\n\n\n<p>Horario atenci\u00f3n al usuario TDCar:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L\u00ednea gratuita: 800- NAVEGAR (800 6283427, opci\u00f3n 1): no estar\u00e1 disponible el 11, 17 y 18 de abril.<\/li>\n\n\n\n<li>Correo electr\u00f3nico: no se brindar\u00e1 atenci\u00f3n durante el 11, 17 y 18 de abril.&nbsp;<\/li>\n\n\n\n<li>Horario de atenci\u00f3n: lunes 14 a mi\u00e9rcoles 16 de abril, de 7:00 a.m. a 5:00 p.m.<\/li>\n<\/ul>\n\n\n\n<p><strong>Plataformas p\u00fablicas de servicios<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>SICOP Mesa de Ayuda a instituciones: <\/strong>brindar\u00e1 sus servicios en horario habitual del lunes 14 al mi\u00e9rcoles 16 de abril de 7:00 a.m. a 4:36 p.m. El jueves 17 y viernes 18 no se laborar\u00e1. Tel\u00e9fono: 2287-0250 \/Correo: instituciones@sicop.go.cr<\/li>\n\n\n\n<li><strong>Receta Digital:<\/strong> del lunes 14 al mi\u00e9rcoles 16 de abril de 7:00 a.m. a 5:00 p.m.  jueves 17 y el viernes 18 de abril, no se laborar\u00e1.<\/li>\n\n\n\n<li><strong>Reg\u00edstrelo:<\/strong> del lunes 14 al mi\u00e9rcoles 16 de abril de 7:00 a.m. a 5:00 p.m.  jueves 17 y el viernes 18 de abril, no se laborar\u00e1. Canal de contacto: registrelo@racsa.go.cr<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Compartimos nuestro horario especial que estar\u00e1 vigente durante la Semana Santa Atenci\u00f3n al p\u00fablico en&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3712,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[224,270,247,234],"tags":[],"class_list":["post-3707","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comunicado-racsa","category-racsa-1311","category-sicop","category-tramite-ya"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Horario Semana Santa - Blog de RACSA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.racsa.go.cr\/blog\/horario-semana-santa\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Horario Semana Santa - 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