{"id":1493,"date":"2019-11-19T20:53:01","date_gmt":"2019-11-20T02:53:01","guid":{"rendered":"https:\/\/racsa.wordpress.com\/?p=1493"},"modified":"2022-04-20T07:38:12","modified_gmt":"2022-04-20T13:38:12","slug":"municipalidad-de-heredia-ofrece-la-mejor-experiencia-digital-en-sector-publico","status":"publish","type":"post","link":"https:\/\/www.racsa.go.cr\/blog\/municipalidad-de-heredia-ofrece-la-mejor-experiencia-digital-en-sector-publico\/","title":{"rendered":"MUNICIPALIDAD DE HEREDIA OFRECE LA MEJOR EXPERIENCIA DIGITAL EN SECTOR P\u00daBLICO"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1505\" src=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/plantilla-redes-sociales-03.jpg\" alt=\"Plantilla redes sociales-03.jpg\" width=\"5001\" height=\"1855\" \/><br \/>\n&nbsp;<\/p>\n<p style=\"text-align:justify;\"><strong>Esta ma\u00f1ana RACSA y el Incae presentaron el estudio <\/strong><strong>Experiencia P\u00fablica Digital en Sitios Web 2019<\/strong><strong>, que eval\u00faa la interacci\u00f3n del usuario con las entidades p\u00fablicas por medios digitales.<\/strong><\/p>\n<p style=\"text-align:justify;\"><strong>La evaluaci\u00f3n 2019 coloca en el primer lugar del ranking general, a <\/strong><strong>la Municipalidad de Heredia<\/strong><strong> entidad que obtuvo un <\/strong><strong>87,15<\/strong><strong> en su nota global. La <\/strong><strong>Universidad de Costa Rica<\/strong><strong> ocup\u00f3 el segundo lugar con un <\/strong><strong>78.89<\/strong><strong> y el <\/strong><strong>Instituto Tecnol\u00f3gico de Costa Rica<\/strong><strong> alcanz\u00f3 el tercer lugar con una calificaci\u00f3n global de <\/strong><strong>78,42.<\/strong><\/p>\n<p style=\"text-align:justify;\"><span lang=\"ES-TRAD\">Un hallazgo positivo del estudio es que aument\u00f3 la cantidad de entidades p\u00fablicas que cuentan con un sitio web. En el 2017 el estudio evalu\u00f3 191 entidades p\u00fablicas y para en el 2019 <\/span><strong>pas\u00f3 a 201 sitios web entre poderes de la Rep\u00fablica, ministerios, gobiernos locales, entidades aut\u00f3nomas y empresas p\u00fablicas.<\/strong><\/p>\n<p style=\"text-align:justify;\">La calificaci\u00f3n global de los sitios web <span lang=\"ES-TRAD\">tambi\u00e9n mejor\u00f3 con respecto el a\u00f1o anterior, pasando de 46,59 a 52,82. El sector municipal fue el que present\u00f3 la mejora m\u00e1s significativa, pasando de 41,46 en el 2017, a 49,37 en el 2019.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1495\" src=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14.png\" alt=\"Captura de pantalla 2019-11-19 a la(s) 14.48.14.png\" width=\"1842\" height=\"632\" srcset=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14.png 1842w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14-300x103.png 300w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14-1024x351.png 1024w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14-768x264.png 768w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14-1536x527.png 1536w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-19-a-las-14.48.14-1200x412.png 1200w\" sizes=\"auto, (max-width: 1842px) 100vw, 1842px\" \/><\/p>\n<p style=\"text-align:justify;\"><strong>Adem\u00e1s, catorce instituciones que alcanzaron una calificaci\u00f3n superior a \u201c70\u201d en el 2019, superando el dato reportado en el 2017, donde solo seis instituciones superaron la nota de \u201c70\u201d. <\/strong><\/p>\n<p style=\"text-align:justify;\">\u201cEste estudio confirma el compromiso que tiene RACSA con la digitalizaci\u00f3n de los servicios ciudadanos. Los resultados obtenidos, son una buena noticia porque evidencian una evoluci\u00f3n en la cantidad y calidad de sitios web, como respuesta a la necesidad de una mayor interacci\u00f3n las instituciones p\u00fablicas con el ciudadano\u201d Francisco Calvo gerente de RACSA.<\/p>\n<p style=\"text-align:justify;\">El Incae por su parte se\u00f1al\u00f3, que este estudio debe ser una herramienta para la retroalimentaci\u00f3n y an\u00e1lisis que permita mejorar la calidad de los sitios web de las instituciones p\u00fablicas y recalc\u00f3 la importancia de trabajar en el cierre de la brecha que permita alcanzar una calificaci\u00f3n perfecta.<\/p>\n<p style=\"text-align:justify;\">El estudio se encuentra disponible en el sitio web: <a href=\"https:\/\/www.experienciapublica.org\/\">https:\/\/www.experienciapublica.org\/<\/a><\/p>\n<p style=\"text-align:justify;\"><strong>Clasificaci\u00f3n global de Experiencia P\u00fablica Digital 2019 de instituciones p\u00fablicas<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1497\" src=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.10.58.png\" alt=\"Captura de pantalla 2019-11-18 a la(s) 23.10.58.png\" width=\"1474\" height=\"930\" srcset=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.10.58.png 1474w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.10.58-300x189.png 300w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.10.58-1024x646.png 1024w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.10.58-768x485.png 768w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.10.58-1200x757.png 1200w\" sizes=\"auto, (max-width: 1474px) 100vw, 1474px\" \/><br \/>\n&nbsp;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1498\" src=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.12.png\" alt=\"Captura de pantalla 2019-11-18 a la(s) 23.11.12.png\" width=\"1516\" height=\"714\" srcset=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.12.png 1516w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.12-300x141.png 300w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.12-1024x482.png 1024w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.12-768x362.png 768w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.12-1200x565.png 1200w\" sizes=\"auto, (max-width: 1516px) 100vw, 1516px\" \/><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1499\" src=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.24.png\" alt=\"Captura de pantalla 2019-11-18 a la(s) 23.11.24.png\" width=\"1486\" height=\"658\" srcset=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.24.png 1486w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.24-300x133.png 300w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.24-1024x453.png 1024w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.24-768x340.png 768w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.24-1200x531.png 1200w\" sizes=\"auto, (max-width: 1486px) 100vw, 1486px\" \/><br \/>\n&nbsp;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1500\" src=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.33.png\" alt=\"Captura de pantalla 2019-11-18 a la(s) 23.11.33.png\" width=\"1428\" height=\"1090\" srcset=\"https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.33.png 1428w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.33-300x229.png 300w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.33-1024x782.png 1024w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.33-768x586.png 768w, https:\/\/www.racsa.go.cr\/blog\/wp-content\/uploads\/2019\/11\/captura-de-pantalla-2019-11-18-a-las-23.11.33-1200x916.png 1200w\" sizes=\"auto, (max-width: 1428px) 100vw, 1428px\" \/><br \/>\n&nbsp;<\/p>\n<div class=\"_2cuy _3dgx _2vxa\">Hacemos que el pa\u00eds se haga notar, como siempre.<\/div>\n<div class=\"_2cuy _3dgx _2vxa\"><strong>\u00a1Eso hace RACSA!<\/strong><\/div>\n<div class=\"_2cuy _3dgx _2vxa\"><a href=\"http:\/\/www.racsa.go.cr\/?fbclid=IwAR2cwpP2-CELCbQy9-D02anCspm7o_Q5UT8Mgh85YxnHm261eCRYf3HB1RI\" target=\"_blank\" rel=\"noopener nofollow noreferrer\">www.racsa.go.cr<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Esta ma\u00f1ana RACSA y el Incae presentaron el estudio Experiencia P\u00fablica Digital en Sitios&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-1493","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MUNICIPALIDAD DE HEREDIA OFRECE LA MEJOR EXPERIENCIA DIGITAL EN SECTOR P\u00daBLICO - Blog de RACSA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.racsa.go.cr\/blog\/municipalidad-de-heredia-ofrece-la-mejor-experiencia-digital-en-sector-publico\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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