{"id":1142,"date":"2017-11-01T21:40:28","date_gmt":"2017-11-02T03:40:28","guid":{"rendered":"https:\/\/racsa.wordpress.com\/?p=1142"},"modified":"2025-08-12T09:47:22","modified_gmt":"2025-08-12T15:47:22","slug":"nuevo-centro-de-servicio-al-usuario-800-negocio","status":"publish","type":"post","link":"https:\/\/www.racsa.go.cr\/blog\/nuevo-centro-de-servicio-al-usuario-800-negocio\/","title":{"rendered":"Nuevo Centro de Servicio al Usuario 800-NEGOCIO"},"content":{"rendered":"\n<p>Estimado cliente:<\/p>\n\n\n\n<p>RACSA agradece su confianza en nuestros servicios Especializados y de Conectividad empresarial y su preferencia para nuestra representada;. Le informamos por este medio que en busca de mejorar su experiencia de servicio al cliente, RACSA pone a su disposici\u00f3n el nuevo Centro de Servicio al Usuario 800 NEGOCIO (800-6346246), el cu\u00e1l le permitir\u00e1 realizar sus consultas y reportes de incidentes a trav\u00e9s de un servicio de l\u00ednea gratuita.<\/p>\n\n\n\n<p>Este centro de servicio al usuario le permitir\u00e1 obtener las siguientes facilidades.<\/p>\n\n\n\n<p>\u00b7 <strong>Informaci\u00f3n detallada sobre cada una de las soluciones RACSA que integran el portafolio de servicios, con su horario de L-V de 07:00 a.m. a 05:36 p.m.<\/strong><\/p>\n\n\n\n<p>\u00b7 <strong>Atenci\u00f3n del servicio 24\/7 para Soporte t\u00e9cnico y Asistencia Empresarial.<\/strong><\/p>\n\n\n\n<p>\u00b7 <strong>Atenci\u00f3n 24\/7 de Mesa de Servicios Especializados.<\/strong><\/p>\n\n\n\n<p>Los n\u00fameros 2287-0404, 2287-0405 y 2287-0333, utilizados anteriormente para gestionar sus consultas y reportes de incidentes, seguir\u00e1n su operaci\u00f3n en paralelo al centro de servicio al usuario 800 NEGOCIO, por un periodo de 3 meses, posterior al 1 de Febrero del 2018 \u00fanicamente se gestionar\u00e1n la atenci\u00f3n por el numero 800 NEGOCIO, quedando los n\u00fameros anteriores desactivados.<\/p>\n\n\n\n<p>El Centro de Servicio al Usuario 800 NEGOCIO, ser\u00e1 atendido con la calidad y servicio acostumbrado, brindando la mejor experiencia de cliente y atenci\u00f3n a sus solicitudes.<\/p>\n\n\n\n<p>Agradecemos su atenci\u00f3n y preferencia en los servicios RACSA.<\/p>\n\n\n\n<p>Lo invitamos a conocer nuestras soluciones:  <a href=\"https:\/\/www.racsa.go.cr\">https:\/\/www.racsa.go.cr<\/a><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Somos el aliado que va m\u00e1s all\u00e1 de una conexi\u00f3n\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/W0qBv_aDIY4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Estimado cliente: RACSA agradece su confianza en nuestros servicios Especializados y de Conectividad empresarial y&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[26],"tags":[],"class_list":["post-1142","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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